Microsoft Dynamics CRM Centro de clientes
Microsoft Dynamics CRM
Centro de clientes
Microsoft Dynamics CRM Centro de clientes

View a subset of records

If you work with a lot of records, it's helpful to filter the list of records to just the records you want. CRM para Outlook comes with several pre-defined filters that you can choose from for each record type. For example, you can view all active accounts, or only the accounts you're following. These pre-defined filters are called system views.

When you choose a view from the list, CRM para Outlook creates a tab for that view and pins it above the list. This makes it easy to switch among views you use often. Just select the view to filter your records, then choose another view to filter them in a different way.

If you choose the Pin button , the views will be available the next time you open CRM para Outlook. This keeps the information you use most often at your fingertips.

Next up: Create your own filter to select just the records you want

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Find your data and work with lists

CRM for Outlook Basics

Nota

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