If you already use Outlook for email, appointments, and tasks, you'll feel right at home with CRM para Outlook. In fact, you'll instinctively know how to accomplish many tasks. For example, you can sort, categorize, and flag your data using the same tools you would use in Outlook:
CRM para Outlook also offers features that aren't available through Microsoft Dynamics CRM. We'll cover those next.
Next up: Track your Outlook email, appointments, contacts, and tasks
Nota
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